Why did I receive a notification regarding exceeding Fair Use Limits?

In an effort to curb abuse to our system, we have established a Fair Use Limits policy. This policy applies only to incoming calls and outbound text messages.

Please note that Fair Use Limits will activate if:

A) Too many text messages are sent in too short a time period; or 
B) If too many text messages are sent, and you do not receive incoming text messages; or
C) Too many inbound calls are received, and no outbound calls are made.

D) You have exceeded your daily limit of sms/mms.

 

You should be aware that if you exceed the Fair Use Limits for inbound calling, your inbound calls will be sent straight to your Talkatone Voicemail until your fair use limits are reset.

You should also be aware that if you exceed the Fair Use Limits for texting, your ability to send texts will be suspended until your Fair Use Limits are reset.

You should have received an email from us warning about FAIR USE LIMITS. These refer to an effort to curb abuse of our system, which could potentially become overloaded. It also limits spamming.

 

Unfortunately, you will be unable to SEND SMS/MMS from your account for up to 24 hours.

For more information on our Fair Use policies, please refer to the Talkatone Terms of Use at http://www.talkatone.com/privacy.html#2.

If you don't want to wait till your account resets then you should be able to continue receiving calls/sending text messages by buying credits.

PLEASE NOTE: Even if you have a positive credit balance in your account, you are still subject to our Fair Use Limits policy.

We reserve the right to limit future usage at any time based upon the above policies and at our sole discretion.